SLA

Service Level Agreement

23rd May 2019

A service level agreement is an agreement which is done between the service provider and the customer. Service level agreements is output based specifically to define what the customer will receive. Thus, it is a legal document between the service provider and the user of service, it defines the nature, quality, and scope of the […]

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Agreement Drafting

20th May 2019

Agreement Drafting An agreement can be verbal or in written form in agreement drafting. However, most of the business understandings are always noted down in black and white in the form of an agreement. This helps in minimizing the possibilities of disagreement on what exactly the parties’ intention was at the time of entering into […]

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